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How To Sell On eBay :: eBay Phone Number

eBay Phone Number: Yes, eBay Does Have A Contact Phone Number!

Yes, an eBay phone number does exist, although unless you're a big time power seller, eBay doesn't publicize it at all.

In the past year, eBay has expressed itself as being more willing to provide better service to its customers. It's about time, in our view.

eBay is one of the most profitable sites on the net, and has recently spent hundreds of millions of dollars buying such properties as shopping.com, Rent.com, Baazee.com, EachNet (China's largest online shopping site) and Marktplaats.nl (Holland's giant shopping site). So surely they can spend a relatively tiny amount on customer service?

We receive email frequently from eBay customers who, for some unknown reason, think WE are eBay:

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"Several years ago I was suspended from using e-bay. At that time I had just received my computer, and was getting help from an 17 year old .I made the mistake of giving here my password and she used it without me knowing about it and she made the e-bay bids not I. This person and I no longer are friends because of this. I have changed my e-mail password so no one but me would ever have access to my computer. Please give me another chance,and I promise you will not have any problems with dealing with me."

"I do not have a credit card how can I register as a seller without a credit card can I use my debit card account instead of credit card? or can I register my bank account ?please reply to me asap your assistant would be much appreciate"

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Some suggestions before calling eBay:

* Try the online contact forms first. Go to the front page of eBay and click on the “Help” link at the right top. Why? Because using the eBay contact phone number first can aggravate the personnel and predispose them against you. They will ask you what you've done before contacting them, and they will tell you to go back and fill out forms before they will help.

* eBay knows that they could keep an army of thousands busy on the phone, so if the call volume gets too extensive, they will simply change their phone numbers and we won't be able to contact them in dire emergencies. (Check the online yellow pages and you will see that they are not listed)

* When/if you use the eBay phone number, you will discover that the best you can do is leave a message. No one answers these phones. So, will they call you back? A loud and affirmative “Maybe”!

Having said all that, here are the eagerly awaited phone number for you to contact eBay (drum roll ...)

  • 1-800-322-9266
  • 1-888-749-3229

If you want to use snail mail:

2145 Hamilton Avenue, # 350
San Jose, CA 95125

Their company hours are 7:30 AM to 5:30 PM, Pacific time.

Of course, there's one sure way to get an eBay phone number, with your own personal rep to help: become a Power Seller. They have access to toll free phone numbers.

 

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